Privacy Policy

How we collect, use, and protect your information

Last updated: January 15, 2025

At ZixaPahaxan ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or quote requests
  • Subscribe to our newsletter
  • Create an account on our website
  • Communicate with us via email or phone

This information may include your name, email address, phone number, company name, and any other details you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website information

2. How We Use Your Information

We use the collected information for various purposes:

  • Service Provision: To respond to your inquiries and provide product quotes
  • Communication: To send you updates, newsletters, and marketing materials
  • Website Improvement: To analyze usage patterns and improve our website functionality
  • Legal Compliance: To comply with applicable laws and regulations
  • Business Operations: To maintain our records and conduct business activities

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website and conducting business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For detailed information about our cookie practices, please see our Cookie Policy.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Restrict processing of your information

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: contact@zixapahaxan.org
  • Phone: +60 5 1419 97140
  • Address: Jalan Industri Tebrau 4, Kawasan Perindustrian Tebrau, 81100 Johor Bahru, Malaysia